Tpad CEO Tahir Mohsan expressed his confidence about the said technology by saying, “It is important for the concerned to know that SIP Trunks do not only manage voice, but it can handle anything that can be converted to data, such as video, chat or instant messaging, email, concurrent call sessions in the same line, video or audio conferencing, toll free number capability, contact centre management, and overall continuity of the business.”

Hosted Predictive Dialler for your Call Centre

True enough, Tpad is determined to maximize the potential of its SIP technology by using it to create a complete communications solution designed specifically for call centres. Recently, Tpad launched its own predictive SIP Dialler system in an attempt to saturate the growing call centre industry. This new system is backed by Tpad’s SIP technology, thus providing call centres a complete telecommunications solution that delivers high speed connectivity and overall management control while significantly reducing connectivity costs. So far, Tpad’s predictive SIP dialler system is one of the most advanced of its kind, also due to the fact that their system can be easily consolidated with existing call centre infrastructure, thus eliminating the need for additional investment.

Tpad also positions its predictive dialler system as the most cost-effective investment a call centre can make. Since the system is backed by SIP trunking, all communications data including voice, video, and instant messages can be transmitted via the Internet or using a VoIP network. Thus, all calls, local and international, are treated as local calls to eliminate high long distance communications fees.

Since call centre outsourcing firms’ operations revolve around making global calls, Tpad recognized the need and responded with an SIP system specifically designed for them. This new technology is set to open more doors for call centre businesses, which also happen to be at the forefront of the globalization trend nowadays. “With the increased globalization of businesses worldwide and the trying economy, this technology will be widespread this year,” says Tpad CEO Mohsan.

Tpad Blended Automated Business Dialler

Tpad, leading communications solutions provider, has several business partners all over the UK since their portfolio includes highly advanced telecommunications solutions used in various business fields. This new predictive SIP Dialler system is another proof of Tpad’s commitment to further advance the telecommunications industry while keeping communication affordable. This is expected to significantly empower the call centre industry, and is the latest addition to Tpad’s wide range of solutions, which include IP-PBX, VoIP, and now, SIP technology. All these systems are designed to deliver significant cost savings to Tpad’s valued customers.

If interested, quotations and inquiries regarding Tpad’s predictive dialler can be made online, with responses guaranteed within 24 hours. Tpad also banks heavily on efficiency, and thus ensure that their call centre dialler can be deployed within 3-4 weeks. For more information on Tpad’s predictive SIP dialler for call centres and its other telecommunication solutions for businesses, visit Tpad’s website at http://www.tpad.com or call 0845 122 1746.

About Tpad: (http://www.tpad.com)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new business SIP services include bespoke predictive and blended call centre diallers, SIP trunks, real-time call recording, VoIP media gateways, PBX phone systems, call reporting suites and mobile call recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their premium predictive call centre dialler software, please visit www.tpad.com or call them at +44 (0)845 122 1746.
Tpad Launches Complete Communications Solutions for Call Centres
Press Contact:
Steven Johns
Marketing Manager
Tpad.com
Time Technology Park
Burnley, Lancashire BB12 7TW
S t e v e n . J o h n s @ t p a d . c o m
+44 (0) 845 122 1746
http://www.tpad.com

A predictive SIP Dialler is an automated system whose function is to dial various telephone numbers picked out from a pre-loaded database and pass all successful calls automatically to waiting call centre agents. Due to this and the system’s ability to filter out unanswered calls as well as inactive numbers, call centres worldwide find that using predictive SIP Diallers greatly increases their agent talk time, call rates per day, and operations efficiency. The increased productivity has also led to a major increase in revenue and profitability in the business.

Predictive Call Centre Dialler from Tpad

The call centre industry now welcomes yet another predictive SIP Dialler from Tpad. However, like most of Tpad’s products and services, Tpad’s predictive SIP Dialler offers enhanced capabilities compared to other major players in the market, thus going beyond what is expected of such a service. Tpad’s Sales Director Simon Jones says, “We are offering more options that no other existing traditional systems can match, and this method allows businesses to enhance their services while taking even more advantage of their existing PBX and VoIP investments.”

Aside from its normal functions, blended call centre diallers from Tpad are designed to assist in the full management of call centre operations. It can organize leads, sales, call-backs, and even a do-not-call database to make sure all calls are fully targeted. Therefore, the call centre industry, beginning at agent level to manager level, expects to benefit from the service. Another highly useful feature is the program’s ability to produce live real-time reports that assist in the monitoring and evaluation of agent productivity and overall call centre operations.

Predictive Dialler from Tpad

Despite the enhanced features of Tpad’s predictive SIP Diallers, Tpad maintains a more cost-efficient positioning for its service by offering it at a reasonable investment. “Companies will continue to seek to improve their communication, and they will find that this communications technology offers one of the most inexpensive solutions that perfectly meet their needs,” explains Tpad Marketing Manager Steven Johns. Due to this, Tpad also promises a quick return of investment for its customers.

Marketing Manager Johns goes on to say, “We are confident that if companies hire us to deploy SIP into their systems, with our many flexible options at varying rates, return of investment can be assured in less than six months.”

Tpad is a major telecommunications company offering many telecommunications products and services to both the consumer and the business market all over the UK. Recently, they have launched their SIP trunking telephony services, one of which is the predictive SIP Dialler service. They are committed to offering technically advanced, high performance, and cost-efficient products and services.

About Tpad: (http://www.tpad.com)

Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new business SIP services include bespoke predictive and blended call centre diallers, SIP trunks, real-time call recording, VoIP media gateways, PBX phone systems, call reporting suites and mobile call recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their premium predictive call centre dialler software, please visit www.tpad.com or call them at +44 (0)845 122 1746.

Similar to VoIP, SIP gateways are programs used to stream call data through the internet in order to support the connection. However, unlike VoIP, which is currently looking limited in comparison, SIP gateways offer more than just voice calling. The full range of SIP capabilities includes video calling, call recording, call reporting, conference calling, and video conferencing.

SIP gateways are also known for its ability to support simultaneous audio and video connections. Due to its many uses, it is largely useful as a cost-effective tool in business communications, and is believed to be the best communications tool for networking both inside and outside the office. To the communications industry, SIP solutions represent the next generation of IP telephony solutions.

Sales Director Simon Jones from Tpad was very specific in explaining how companies can benefit from SIP gateway solutions. “Employees can make phone calls and can be reached through a single number that is accessible at multiple locations so that your customers, co-workers and vendors can get prompt responses.”

Tpad SIP Gateways

The move to concentrate all of the company’s efforts on its SIP media gateway technology is in tune with Tpad’s commitment to deliver the most advanced communications solutions for its clients in the most cost-effective manner possible.

Tpad CEO Tahir Mohsan says, “Tpad has been very consistent with the development of the most advanced and cost efficient data and communications solutions so that the business sector can operate more efficiently.” The company believes that this newest IP-based communications will assist in the growth of businesses of all sizes, in that they will be able to operate more efficiently. Tpad hopes to help companies grow tall while spending small.

While the previous statement given by Tpad CEO Tahir Mohsan makes it clear that Tpad’s SIP efforts are focused on business users, they also have SIP gateway packages designed for home users. The move to offer their SIP gateway solutions in various packages is an effort to make the service more useful and more affordable for its wide range of both personal and business clients.

Currently, they have basic low-cost packages that match the needs and budgets of small and mid-sized companies and enterprises as well as major full-featured packages that meet the demands of large multi-national corporations. According to Tpad Marketing Manager Steven Johns, “We want to make the whole process as easy as possible in order to reach all types of customers.”

SIP Gateways - Next Generation Telephony Solutions

The creation of Tpad’s SIP solutions is the latest development in the world of VoIP. Currently, Tpad’s SIP solutions are backed by internet connection provider Supanet after the two companies signed a very promising agreement to provide a high-speed, high-efficiency IP communication network to all customers.

For more information on SIP media gateways and state of the art telephone system solutions, customers may visit Tpad’s website at www.tpadbusiness.co.uk or check Supanet’s official website at www.supanetbusiness.com. Their websites offer comprehensive explanations on their range of services. Interested customers may also use their contact us forms. Alternatively, clients can give them a call at 0845 122 1746 (Tpad) or at 0845 122 2677 (Supanet).

About Supanet: (http://www.supanetbusiness.com)
Founded in 1998, Supanet is a worldwide leader in providing Internet service in the UK, priding itself for over a million subscribers today. It offers customers and enterprises robust network connectivity, internet access, Dark Fibre, Fibre to the Cabinet (FTTC) and e-commerce packages suited to the demands of customers and businesses. Since 2010, Supanet offers VoIP services in collaboration with Tpad. For more information on Supanet’s Internet services, please visit www.supanetbusiness.com

About Tpad: (http://www.tpadbusiness.co.uk)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording. Tpad offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Media Gateway services, please visit http://www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746.

Tpad, leading telephony systems provider, already has several major business clients in the UK, which is a huge advantage as it offers its newest, most advanced communications technology yet. For years, Tpad focused its efforts on their powerful IP PBX systems.

Now, with the introduction of their SIP gateway service, the company promises a more cutting-edge communications program with expanded capabilities. According to the CEO Tahir Mohsan, “In this fast paced business industry, we continue to look for ways to provide our clients the edge that they need.”

Benefits of VoIP Gateways

Its newest partner, Supanet, has been providing high-performance Internet connectivity provider for over a decade. It currently has more than a million subscribers across the UK. They are well-known for their high-speed Internet connectivity and for offering high levels of security for their clients.

This newest partnership also partly symbolizes the gist behind the SIP gateway service: the integration of telephone-based communications with Internet connectivity. The new SIP gateway service from Tpad allows consumers and professionals make both local calls and abroad using the Internet, instead of a telephone line. This greatly reduces telephone communication costs, and ensures that businesses with huge communications needs will not have to lose a huge chunk of their profits in order to pay for communication expenses.

In many ways, the SIP technology is similar to VoIP, but it also includes several other expanded features, such as instant messaging, conference calls, and video conferencing, among many others. Furthermore, Tpad has packaged its SIP technology in various ways in an effort to target a diverse range of customers, from personal users, small businesses, mid-sized enterprises, and multi-national corporations.

Tpad SIP Gateways

Both companies have high expectations for their collaborative project. Tpad also made it clear that their decision to work with no less than the leading ISP in the UK was part of their strategy to ensure the success of their newest communications solutions. “We are proud to work with Supanet to provide connectivity needs of customers. We all know that the power of a company’s SIP Trunking can only go as far as the Internet bandwidth allows. Supanet will be able to provide us with that bandwidth and more,” Tpad Sales Director Simon Jones said.

This collaboration with a high-performance ISP as Supanet is the reason why Tpad’s SIP gateway is as powerful as it is. CEO Tahir Mohsan was again quoted as saying, “Just one unit of a border controller with the right IP-PBX system can handle as much as 2,000 voice calls.” Based on this statement, it is safe to say that the new Tpad SIP gateway is quite ahead of its time. This will not be possible without the help of a highly capable ISP such as Supanet.

Steven Johns, Marketing Manager of Tpad, describes the result of the Tpad-Supanet collaboration with this statement: “Our SIP Trunks are offered with synchronous high-speed Internet connection that assures lightning-fast services, not only in the upload and download of data, but in routing calls as well.”

SIP Media Gateways for Businesses

For more information on SIP trunking and state of the art telephone system solutions, customers may visit Tpad’s website at www.tpadbusiness.co.uk or check Supanet’s official website at www.supanetbusiness.com. Their websites offer comprehensive explanations on their range of services. Interested customers may also use their contact us forms. Alternatively, clients can give them a call at 0845 122 1746 (Tpad) or at 0845 122 2677 (Supanet).

About Supanet: (http://www.supanetbusiness.com)
Founded in 1998, Supanet is a worldwide leader in providing Internet service in the UK, priding itself for over a million subscribers today. It offers customers and enterprises robust network connectivity, Internet access, Dark Fibre, Fibre to the Cabinet and e-commerce packages suited to the demands of customers and businesses. Since 2010, Supanet offers VoIP services in collaboration with Tpad. For more information on Supanet’s Internet services, please visit www.supanetbusiness.com

About Tpad: (http://www.tpadbusiness.co.uk)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit http://www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746

This move is intended to vigorously compete with other business telephony companies such as BT, Avaya, Samsung and Microsoft Lync by giving any company the chance to benefit from the SIP trunking revolution.

“Previously, our clients had to use traditional technology which used costly PSTN, BRIs and PRIs circuits, and we are just about to radically change that,” says Marketing Manager Steven Johns. “Although traditional phone systems with SIP are efficient, thanks to VoIP and IP PBX, companies had to spend on physical cables and analogue circuits,” he adds. With SIP trunks, Tpad offers a technology that integrates data and voice over a dedicated internet access circuit. With this system, phone calls made are routed to the IP backbone using VoIP. These trunks are used along with a PBX telephone system in place of traditional PRIs (Primary Rate Interface) and fixed line circuits in PSTN (Public Switched Telephone Network).

SIP Trunking

According to Tpad, companies with existing IP PBX telephone systems are bound to take most advantage with this telephony solution. As Tpad Sales Director Simon Jones puts it, “The main advantage of SIP trunks is that it can utilize your existing data connection and facilities to improve your communication lines, allowing our clients to save more on monthly call costs. It also makes efficient use of the Internet services hired through their respective providers.”

SIP trunking is also reported to be fully-scalable to accommodate high traffic and bigger number of users. Tpad CEO Tahir Mohsan suggests growing companies to adapt SIP trunking because of this reason: “SIP trunking can be used with as few or as many users as necessary, ensuring maximum productivity and profitability.”  Tpad also promises full integration of this technology without disrupting regular business processes. “Deployment and provisioning of SIP Trunking / SIP Gateways is immediate. No longer do companies need to wait days for circuits to be installed,” Mohsan adds.

SIP Trunking - Remove the need for expensive ISDN30 lines

Furthermore, Tpad is confident with growth in their SIP trunk and SIP Gateway services within the year. “Companies will continue to seek to improve their communication, and they will find that this communications technology offers one of the most inexpensive solutions that perfectly meet their needs,” says Tpad Group Marketing Director John Free.

Quoting Steven Johns, “It is just a matter of time when all companies will start using SIP / VoIP trunking for their future communication needs. I highly encourage customer-centred businesses to embrace this technology; imagine ROI of 6 months or less, this is really something special from Tpad.”

About Tpad: (http://www.tpadbusiness.co.uk)
Tpad is a world-wide leading provider of managed VoIP services trusted by hundreds of customers not only in the UK but worldwide. Their new SIP services include custom predictive SIP Diallers, SIP trunks, IAX2 trunks, VoIP media Gateways, Call Reporting Suites and Mobile Call Recording offer not only efficient communications solutions, but security, reliability and high quality of service that meets every need of business enterprises and their users. For more information on their SIP Trunking and SIP Gateway services, please visit http://www.tpadbusiness.co.uk or call them at +44 (0)845 122 1746.